Archive | Customer Loyalty

Technology

Denominations + Rewards: Start Small to Score Big

How much should I reward? What denomination do you recommend? For incentive and reward program managers, these questions cause a fair amount of angst. The success of their programs hinge on employee or customer engagement.  Fortunately, we get these questions every day and have a fair amount of data to help guide denomination decisions. The […]

This Company Increased Low-Income Job Seeker Response Rates by 244% with Rewards

Pathway Consultants is dedicated to helping the local and national workforce, education, and youth development organizations achieve their intended impact for long-term client success. CareerHub is an app created by Pathway Consultants in order to improve the struggles of workforce professionals and provide meaningful retention services.  Tired of managing and fulfilling their own physical customer […]

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Rewards & Incentives: What About Tax?

From employee recognition, to customer loyalty, payment disbursement, and referrals – rewards are a great fit for almost every program. Whether you send rewards to an employee or a customer, you are most likely curious how taxes will affect both you and the reward recipient. Like most items of monetary value, gift cards come with […]

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Customer Advocacy – Your #1 Marketing Tool

In a digital world where marketers have an abundance of tools available to reach their audiences instantly, it can be easy to overlook one of the greatest and most effective marketing tools out there – your customers! What is Customer Advocacy? Customer advocacy is a two-sided coin. On one side, there is customer advocacy from […]

Resetting Customer Loyalty and Referral Rates by 41-60% with Digital Rewards

We are partnered with a practice management software system designed specifically for chiropractors. After experiencing a lack of support from their former rewards provider they needed a better solution for their rewards program. We chatted with the Administrative Director to learn how they were able to increase customer loyalty and referral rates by 41-60% with digital […]

OmniShopper Recap: The New Era of Retail is Here

We recently spent a week in Minneapolis exhibiting at OmniShopper, a tradeshow that brings together a balance of brands and retailers to reveal the latest insights and strategies to compete in the new age of retail. We had a great time meeting people and showing off our newest product, Reward Link, while learning about innovations […]