Archive | Customer/Consumer Engagement

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Accenting Customer Engagement With E-Gift Cards

Accent Health is a healthcare media company providing patient education at the “point-of-care” in physician waiting rooms. They send gift cards to research participants for customer engagement in order to receive valuable feedback to improve services. Struggling with another gift card fulfillment provider with a bundle of challenges – they turned to Tango Card and […]

WGU

Tracking Student Engagement with Digital Rewards

Western Governors University is an online college where people can earn an affordable, accredited, career-focused college degree at an accelerated pace. They send rewards to their employees for engagement as well as to users for research payouts. Tired of purchasing and fulfilling physical rewards on their own, Western Governors University turned to Tango Card when […]

Technology

Denominations + Rewards: Start Small to Score Big

How much should I reward? What denomination do you recommend? For incentive and reward program managers, these questions cause a fair amount of angst. The success of their programs hinge on employee or customer engagement.  Fortunately, we get these questions every day and have a fair amount of data to help guide denomination decisions. The […]

This Company Increased Low-Income Job Seeker Response Rates by 244% with Rewards

Pathway Consultants is dedicated to helping the local and national workforce, education, and youth development organizations achieve their intended impact for long-term client success. CareerHub is an app created by Pathway Consultants in order to improve the struggles of workforce professionals and provide meaningful retention services.  Tired of managing and fulfilling their own physical customer […]

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Rewards & Incentives: What About Tax?

From employee recognition, to customer loyalty, payment disbursement, and referrals – rewards are a great fit for almost every program. Whether you send rewards to an employee or a customer, you are most likely curious how taxes will affect both you and the reward recipient. Like most items of monetary value, gift cards come with […]

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Customer Advocacy – Your #1 Marketing Tool

In a digital world where marketers have an abundance of tools available to reach their audiences instantly, it can be easy to overlook one of the greatest and most effective marketing tools out there – your customers! What is Customer Advocacy? Customer advocacy is a two-sided coin. On one side, there is customer advocacy from […]