HHS streamlines and drastically improves hospital operation and support services for lower hospital costs and a better patient experience. HHS used to manage their own incentive fulfillment which meant they were spending a lot of time and money with low employee engagement numbers. Looking for a better solution, Nick Moore – who is on the Board of Directors at HHS – turned to Tango Card for help. Implementing fast digital rewards helped HHS decrease cost and time spent managing rewards by 61-80% and increased employee engagement by 41-60%.
How do you work with Tango Card?
We order through Blast Rewards.
Who do you send rewards to and for what reason?
We send rewards to our employees for engagement and recognition for exceeding expectations.
What kind of rewards do you use at HHS?
Prior to working with Tango Card, how were rewards fulfilled at HHS?
Prior to Tango Card, we sent out Walmart gift cards ourselves.
What are some of the challenges you faced prior to working with Tango Card?
- Dealt with high fees/costs associated with fulfilling rewards
- Took to long for rewards to be delivered
- Had a reward selection that was limited
Now that you work with Tango Card, what improvements have you experienced?
We’ve seen 61-80% reduction in time and cost to manage/fulfill rewards. We’ve also seen rewards delivered faster and more on-time.
Please share why digital gift cards are valuable to your company?
[E-gift cards] allow for extemporaneous recognition which is easily administered and received in a timely fashion.
What are some benefits you’ve seen since partnering with Tango Card?
The support from Tango Card’s customer service has been excellent. We’ve also experienced a 61-80% reduction in time and cost and a 41-60% increase in employee engagement.
Interested in digital rewards powered by Tango Card? Check out more at here!
Written by Kasia McCormick
Kasia may be a fresh face on the Tango Card marketing team but her background in hospitality and PR make her the total package when it comes to telling Tango Card customers’ stories and organizing our customer advocate program. She also blends perfectly on the marketing team, where the two main themes are German Shepherds and tequila.